Spa Hours and Contacts
Hours:
Monday - Thursday
8:30 a.m.–6:00 p.m.
Friday - Saturday
8:30 a.m.–7:00 p.m.
Sunday
10:15 a.m.–6:00 p.m.
Closed on Easter, July 4th, Thanksgiving, and Christmas Day.
For all large private events after hours or during the day, contact:
The Spa Operations Director, Flame Deal, can be reached at : Office 828-459-3618.
Email: fdeal@rockbarn.com , please indicate your name and company name . preferred date, number of guests, and occasion of the event. All group events and events are customized. Please contact our director directly.
Contacts:
Spa Services (Reservations Only)
(828) 459-9150
spafrontdesk@rockbarn.com
To Cancel or reschedule any reservations, email : Cancel@rockbarn.com
Flame B. Deal
Spa Operations Director
fdeal@rockbarn.com
Spa Main: (828) 459-9150
Office: (828) 459-3618
Issues or complaints:
Please contact our spa director if you have any issues or complaints.
email : fdeal@rockbarn.com or call 828-459-3618
Jayden Campbell
Spa Front Desk & Coordinators Manager
828-459-9150
email : Jcampbell@rockbarn.com
Tylee Smith-Punch
Spa & Group Bookings Supervisor
tpunch@rockbarn.com
Office: (828) 459-3387
Mobile: (704) 838-9416
https://www.rockbarn.com/Spa/Group_Events_at_the_Spa
Ella Kottowitz
Lead Coordinator| Group Bookings
Massage Therapist
(828) 459-9150
ekottwitz@rockbarn.com
Lidia Sarabia
Spa Floor Manager | Lead Massage Therapist
lsarabia@rockbarn.com
Elizabeth Brown
Weekend Floor Manager,
Spa Service Coordinator | Group Bookings
Nail Technician
(828) 459-9150
email ; ebrown@rockbarn.com
I am upset, and I have a complaint and issue that needs to be addressed. Who do I contact? Please contact our Spa Operations Director, Flame Deal, immediately , direct office at 828-459-3618, or email Fdeal@rockbarn.com. Please leave your first and last name, date of your visit, date of your issue or correspondence with staff, or anything else regarding our customer service, your services received, deposit issues, refund issues, booking issues, etc.—anything you feel deemed that needs to be addressed, resolved, and provide brief details on your complaint or issue. Please leave your contact information and the best time to reach you. All complaints and issues will be documented so that we may improve. We are here to listen and help.
Rock Barn Country Club & Spa members receive discounted pricing. All prices, services, and hours of operation at The Spa are subject to change without notification.