Group Events at the Spa
Host your holiday party, corporate event, or birthday party at the Spa! There is a required 22% gratuity applied to Groups of five (5) or more. Please keep in mind that all bookings are first come and first serve and we do get booked up fairly quickly.
To rent the spa for private events for after hours or day time contact:
The Spa Operations Director, Flame Deal, Office: 828-459-3618 Mobile : 646-520-5525 or email fdeal@rockbarn.com
Fill out the information below to submit your inquiry about a group event.
We will need the following:
• All parties first and last names, email, and telephone number (or we can use one email and phone, as long as all the guests views and understands the policy)
• One valid Credit Card for holding purposes. We do require a 50% deposit and if you are using your card to book then the deposit will be attached to your name and service – you may choose to apply that deposit towards your services or you may use a different payment option upon check -out and we will refund you the deposit.
Once we have received your information, we’ll send you an itinerary along with pre-order menu.
We also require a pre-ordered café menu to be sent in NO LATER seven (7) days prior to your appointment by 6pm.
Once you have sent in your CC information with deposit and with your names and ready to book, we will send you a café menu to select from or you may visit our website at https://www.rockbarn.com/Spa/Spa_Cafe. Please email the menu options back to Spaoperations@rockbarn.com
GROUP PAYMENT PROCESSSING POLICY:
• Your credit card authorization must be received within 24 hours to secure your group’s reservations.
• 50% of the total group services are due upon receiving the credit card authorization form.
• The other 50% (including 9% facility fee & taxes) will be due on the date of services.
• Failure to send proper information will VOID reservations & credit card authorization.
• If you select to depart from Rock Barn Country Club & Spa without completing your payment requirements, we will charge the authorized credit card for the full amount of your total charges and/or damages if applicable.
• For groups of five or more, a 22% group gratuity is required and will be dispersed amongst our service providers and our spa floor staff and servers. If you would like to tip extra (on top of the required 22%) to certain providers or staff, then you may do so by indicating it to our front desk staff.
• Upon booking, please indicate MALE, FEMALE OR NO PREFERENCE for all MASSAGES.
• You will receive an itinerary after the booking process has been completed, please check your spam folder if you did not receive it in your email. You will also receive a confirmation number for your group and everyone in the group.
Once we have recieved all needed documents, you will receive a confirmation booking number. This confirms your reservation booking. Please check your spam box for all Spa emails and confirmations.
Guests can check out and pay individually or you may charge to one card. If your group is checking out individually, it will take longer than checking out in a group. Please be patient with our staff as we help you with this process.